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GDPR Policy

Introduction

At Elevate Dentistry, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Elevate Dentistry is a professional dental teaching academy offering courses and training for dental professionals. For data protection purposes, we are the Data Controller of the personal information you provide to us.

Contact Details:
Email: admin@elevate_dent.com

2. Types of Data We Collect

We may collect the following categories of personal data depending on your relationship with us:

  • Students and Delegates

– Full name, postal address, phone number, and email address
– Dental registration number (e.g., GDC number)
– Attendance, assessments, and CPD course records
– Payment and invoice information

  • Website Users

– IP address, browser type, and operating system
– Cookie data and browsing behaviour
– Information provided via contact forms

  • Faculty, Speakers, and Contractors

– Contact details and CVs
– Professional qualifications and credentials
– Payment details for service delivery

3. Lawful Bases for Processing

We only process your personal data when we have a legal basis to do so. These may include:
– Contract: To fulfil our obligations to you as a course participant or contractor
– Legal obligation: To comply with applicable laws (e.g., CPD recording requirements)
– Consent: For email newsletters and optional marketing communications
– Legitimate interest: To improve our services and support your learning experience

4. How We Use Your Data

We use your data for the following purposes:
– To register you on courses and process payments
– To communicate course logistics and updates
– To issue CPD certification and maintain attendance records
– To comply with regulatory requirements
– To manage our relationship with speakers and educators
– To improve our website and services

5. Data Sharing and Third Parties

We will only share your personal data where necessary, and only with trusted third parties who are required to process data in line with UK GDPR. These include:
– Payment processors such as Stripe or PayPal
– Accreditation and regulatory bodies (e.g., GDC, CPD certification authorities)
– Email and learning platform providers (e.g., course hosting systems)

6. Data Retention

We retain personal data only for as long as necessary:
– CPD and training records: up to 8 years
– Financial data: 6 years for tax and compliance
– Marketing preferences: until you withdraw consent or opt-out

7. Your Rights Under GDPR

Under UK GDPR, you have the right to:
– Access your personal data
– Rectify incorrect or outdated data
– Request erasure of data (where applicable)
– Restrict or object to specific types of data processing
– Data portability

To exercise your rights, please contact us at [Insert Email].

8. Data Security Measures

We employ a combination of physical, technical, and administrative measures to protect your data:
– Secure servers and encrypted storage
– Role-based access controls
– Regular training on data protection for our team

9. Use of Cookies

Our website uses cookies to enhance your experience and monitor site performance. You can adjust your cookie preferences via your browser settings. Please see our Cookie Policy for full details.

10. How to Make a Complaint

If you have any concerns about how we use your personal data, please contact us first. You may also contact:

Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113

11. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated review date.